As the first point of contact for visitors, customers, and employees, you’ll be creating a positive and professional impression of our business. In this office-based role, you’ll be responsible for ensuring the smooth running of our front desk, coordinating key administrative functions, and maintaining a high standard of service throughout the office.
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In addition to traditional receptionist duties, you'll play a key role in managing meeting rooms, handling travel arrangements, and supporting various departments with general administrative tasks. This role offers a great opportunity to contribute to different areas of the business, with a focus on communication, organisation, and efficiency. If you enjoy working in a varied role where no two days are the same, this could be the perfect fit for you.
Reporting to: Support Manager
What you’ll do
• Manage incoming calls with professionalism and direct them to the right departments efficiently.
• Greet visitors and customers, ensuring all security protocols are followed. Work with our Security Controller to manage classified documents and maintain the classified registry (training provided)
• Act as Point of contact for contractors requiring access to the site.
• Be the main point of contact for contractors needing access to the site.
• Oversee the setup, maintenance, and clearing of meeting rooms. Coordinate lunch orders and deliveries as needed.
• Assist employees with administrative tasks and manage daily mail distribution across the business.
• Handle enquiries promptly and professionally
• Maintain and manage stock levels of stationery and consumables as well as other orders for the office.
• Assist with raising purchase orders and invoices, as well as supporting the Finance Team with inputting data into financial reports.
• Book national and international travel and accommodation when required.
• Manage bookings for the company pool car and oversee fuel card administration
• Assist with procurement processes as required.