Are you someone who delivers exceptional service with a
touch of luxury? We are looking for a Hospitality Assistant to join our
friendly and dedicated team!
You will contribute to a seamless hospitality experience by
supporting mealtimes, maintaining tidy and well‑organised dining spaces,
managing stock and temperature checks, and assisting residents with their day‑to‑day
non‑care needs.
If you have a passion for creating a warm, welcoming
environment and making people feel at home, we’d love to hear from you.
Apply now and become part of something meaningful!
We offer some excellent rewards and benefits
including:
* We
offer all team members 1 free meal per shift.
* Uniform
provided.
* Enhanced Bank
Holiday pay.
* Increased
Annual Leave entitlement - team members who work with us for 3 years or
more, get extra annual leave.
* Cycle
to Work scheme – why not save money on commuting costs and improve your
health at the same time.
* Milestone
Birthdays - get EXTRA time off to celebrate that special
birthday.
* Company
sick pay which is over and above the statutory entitlement.
(subject to length of service)
* Refer
a Friend Scheme for successful referrals - for all
permanent roles within Oakland Care (T&C's apply).
* Recognition
and staff appreciation initiatives.
* Health
Cash Plan (subject to T&Cs).
* Death
in Service Benefit (subject to T&Cs).
* Long
service awards.
And much more……….
Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW
Hours: 40.25 hours
per week
Pay: £12.60 per hour
Contract: Full-time
Shift: Days (7am-7pm, 2 days on 2 days off including weekends)
What do you need to succeed:
Our Hospitality Assistants, assist our care teams to provide
an exceptional hospitality service, supporting the Head Chef, Reception Teams,
Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily
lives, so strong people skills and good organisation are essential. If you have
hospitality experience and a genuine interest in care, this could be the
perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities
will include:
* Assisting
with meal service either in resident rooms or dining rooms.
* To
ensure that water/drink jugs are regularly refilled in resident rooms.
* Help
set up and clear down tables before and after lunch service.
* Recording and monitoring the temperatures of
fridges and dining room service stations to meet compliance standards.
* Maintaining
the Bistro to ensure it remains clean, organised and consistently well
stocked.
* Attending
to residents “non care” related needs including opening/closing curtains,
changing TV channels etc.
To be successful in this role, you need to have/be:
Essential
* Previous
experience of working in a similar role within a luxurious setting.
* 'Can
do' attitude and willingness to work with us in ensuring we support our
residents with the best quality service.
* Customer
facing experience including building working relationships with internal and
external stakeholders.
Personal Attributes:
* Reliable
and punctual.
* Ability
to work as an effective team member.
* A
professional personal appearance and standards.
* Able
to demonstrate an understanding and/or awareness of the sensitivities of
working within a care home environment.
* Able
to develop good working relationships and to represent the organisation
professionally.
* Able
to build trust and demonstrate an awareness and understanding of
individual differences.
* Motivated
to go above and beyond, and to work with passion and enthusiasm.
* Motivated
to contribute towards the team and home goals.
* A
commitment to grow and learn new things at work.
* Able
to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes
for people to live, love and be loved where everyone is part of our Family
* Family
* Integrity
* Respect
* Exceptional
* Sustainable
Apply now!
If you’re ready to start your journey and make a difference,
then don’t delay and apply today!