Sales Assistant Job Description
Job Title: Sales Assistant
Location:Ladurée at Gatwick
Job Type:Full-Time: 8H shift flex
Position Summary:We are seeking a reliable and dedicated Retail Assistant to joinour team at Ladurée Gatwick, where you will play a key role in delivering an exceptional customer experience. As an ambassador of our iconic brand, you will contribute to creating a luxurious and welcoming environment for every guest.The ideal candidate will possess strong common sense, a hardworking attitude, and a willingness to go the extra mile to ensure smooth and efficient operations, especially during the peak period of Christmas time.
Key Responsibilities:
Customer Service Excellence
* Greet customers warmly, creating a welcoming and luxurious shopping experience.
* Assist customers in selecting Ladurée products, such as macarons, pastries, and gifts, while providing knowledgeable recommendations based on customer preferences.
* Uphold Ladurées exceptional service standards by ensuring each customer interaction is personal, courteous, and attentive.
* Handle customer inquiries and provide detailed information about product origins, flavors, ingredients, and Ladurées unique offerings.
Sales and Upselling
1. Actively engage in upselling and cross-selling Ladurée products, such as p...