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Ocean export supervisor

Leicester
Permanent
GXO Logistics
Supervisor
Posted: 7 January
Offer description

Company description: GXO Logistics Supply Chain Inc. Job description: Are you passionate about international logistics? Do you thrive in a fast-paced, customer-focused environment? Ready to lead a team that delivers exceptional global supply chain solutions? Here at GXO, were looking for an Oceans Export Supervisor to play a key role in our 4PL Control Tower, managing complex, multi-modal transport operations and ensuring service excellence for a nominated customer account. This is a full-time permanent position. Based on our British Salt contract working from our transport control tower in Nottingham. Youll be working Monday to Friday, covering the hours of 09:00 till 17:00. However, some flexibility is required, this is logistics after all! Pay, benefits and more: Were looking to offer a salary of up to £37,500 per annum, and 25 days annual leave (plus bank holidays). A company sponsored pension scheme, life assurance and death in service. What youll do on a typical day: Lead and manage the daily operations of the Control Tower team, ensuring smooth execution of international transport schedules. Act as the primary point of contact for customer issue resolution, handling queries and complaints professionally. Monitor financial performance and prepare monthly KPI reports for customer review meetings. Coordinate with carriers and service providers across road, ocean, and air freight to maintain cost-effective and compliant operations. Drive process improvements and support customer-specific projects to enhance service delivery. What you need to succeed at GXO: Proven experience managing and developing a team within a logistics or transport environment. Strong background in international transport operations, with ocean export experience essential. Excellent communication skills and the ability to build strong relationships with customers and stakeholders. High attention to detail, strong organisational skills, and a proactive, problem-solving mindset. Proficiency in Microsoft Office 365 and familiarity with logistics systems such as TMS, WMS, SAP. We engineer faster, smarter, leaner supply chains.

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