An exciting opportunity has arisen for a Band 3 Security Receptionist to join our busy team at the Trevor Gibbens Unit in Maidstone. As a key member of the Reception Team, you will be responsible for ensuring the efficient and secure operation of the reception area. Your duties will include carrying out all tasks in line with the Unit's Security and Reception procedures, maintaining effective monitoring processes, using security resources and equipment, and reporting any discrepancies to the Head of Security. You will liaise with all wards and departments on various security and reception matters, along with composing and circulating necessary emails once approval is sought from the Head of Security and Security Out of Hours.
* Present a professional and courteous image to all patients, staff, and visitors entering and exiting the unit.
* Ensure an identity check takes place for all persons wishing to enter or exit the unit, and compliance with relevant security equipment, including regular checks of alarms and radios.
* Maintain responsibility for the Reception Desk, airlock system, and monitor.
* Ensure that only authorised visitors are granted admission to the unit, and all records of staff and visitors are kept up to date.
* Ensure that all visitors are directed to and reminded of prohibited items before they enter the airlock/secure areas.
* Ensure all visitors and returning patients are searched in accordance with secure guidelines.
* Report any potential security breach to the Head of Security or Out of Hours Security Out of Hours.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability, and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. Our work environment attracts kindness and compassion as standard, and everyone—from cleaners and porters to the chief executive and chairman—is recognized as playing a vital role in providing an exemplary service.
Our strategy: Our mission is what we set out to do every day: We deliver brilliant care through brilliant people. Our vision: To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
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