Credit Control & Legal Collections Coordinator
* Location: Dinnington, South Yorkshire, United Kingdom
Credit Control & Legal Collections Coordinator | Dinnington | £30k
At Safetykleen, we help businesses operate more safely, responsibly and efficiently through our parts cleaning, waste collection and environmental advisory services.
We are looking for a Legal Coordinator to join our Billing and Credit Control team. This role plays an important part in protecting the business by supporting debt recovery, managing legal account activity and helping resolve customer account issues professionally and fairly.
This is a role for someone who can balance commercial focus with good judgement. You will be dealing with sensitive customer account situations, so how you communicate, investigate and follow through matters.
What you’ll be doing
You will support the management of customer accounts that require more detailed debt recovery, legal coordination or dispute resolution.
Your responsibilities will include:
* Reviewing customer accounts to understand the position, identify risk and recommend the right next steps
* Managing debt recovery activity through clear, professional communication with customers and internal teams
* Liaising with third-party legal providers where accounts require formal escalation
* Supporting the resolution of customer disputes by gathering information, checking account history and keeping clear records
* Managing insolvency, administration, liquidation and receivership cases
* Keeping credit control systems accurate and up to date, with clear notes and actions
* Processing customer payments and supporting account administration linked to legal cases
* Carrying out credit checks to help assess customer credit limits and reduce future risk
* Working with colleagues across the business to identify recurring issues and help prevent them happening again
* Providing updates on legal and debt recovery activity when required
The Package
25days holiday plus Bank Holidays, 5% Contributory Pension scheme, Family life assurance(3x salary), private healthcare from day 1, enhanced maternity and paternity pay, Cycle to work scheme, Employee Assistance Programme with 24/7 confidential helpline support, and access to learning opportunities to support career development.
What we’re looking for
We are looking for someone who is organised, confident and professional, with experience in credit control and legal management.
You will need:
* Experience in credit control, debt management and collections.
* Confidence handling customer account issues, disputes or escalated debt cases
* Strong communication skills, both written and verbal
* A calm, methodical approach when dealing with sensitive or challenging situations
* Good attention to detail and accurate record keeping
* The ability to work independently and as part of a team
* A full driving licence
This is a great opportunity to join a business where your work has a real commercial impact. You will help reduce risk, improve account resolution and support stronger ways of working across the business.
If you have experience in credit control or debt management and want a role with more responsibility, judgement and legal coordination, we would like to hear from you.
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