【Job Responsibilities】
【Job Requirements】
Key Responsibilities
* Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews.
* Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance.
* Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience.
* Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets.
* Empower Business Initiatives and facilitate decision making from both a user-centric perspective and machine learning capability.
Minimum Qualifications
* Recent 5+ years of experience in product management (mobile apps and web apps) in creating / mapping customer user journey experience from end to end in the e-commerce industry for European countries.
* Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.
* Strong analytical and communication skills to effectively collaborate across various teams and leverage data for decision-making.
* Bilingual level language proficiency in English and at least one of the following, Dutch, German or French.
Preferred Qualifications
* Proven track record of large user base apps (e.g. managing app products with over 1 million daily active users).
* Experience working across different regions and diverse cultures is advantageous.
What We Offer
* A dynamic and challenging work environment in a leading global e-commerce company.
* The opportunity to work with a diverse international team and to make a significant impact on JD.com's global presence.
* Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
【About JD.com】
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.
【Our International Business】
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.