Job Overview
TS Foods Ltd. is seeking an experienced Senior Key Account Manager – ROI to join our Commercial Management Team. This is a pivotal role in driving growth across the Republic of Ireland market, managing and developing key retail accounts while proactively identifying new business opportunities. Working closely with the Head of Sales & Marketing, you will take ownership of the ROI sales strategy, build long-term customer relationships, and deliver ambitious sales targets.
The successful candidate will combine proven FMCG account management experience with excellent commercial and interpersonal skills, ensuring TS Foods continues to strengthen its profile, profitability, and partnerships across the ROI market.
In return, TS Foods Ltd. are prepared to offer the suitable candidate an attractive base salary and performance related bonus.
Key Responsibilities:
* As a key member of the Commercial Management Team, you will actively contribute to the formulation and implementation of the company's short, medium and long-term business objectives and lead the management, development and strategy for the ROI market.
* In conjunction with the Head of Sales & Marketing, develop and ensure the execution of challenging personal KPIs, construct sales forecasts and monitor and report on sales achievement.
* To professionally and effectively manage key accounts at head office level, to maximise sales and account profitability, building long term relationships, ensuring high levels of customer care and satisfaction and that customer and market requirements are clearly identified and communicated throughout the business.
* Assume full responsibility for day-to-day management of agreed key ROI accounts. Act as the primary commercial contact for key customer accounts by liaising with buyers and the NPD department to forge strong working relationships and deliver the company's ambitious sales plans. Carry out regular business reviews with all key accounts.
* Build and maintain strategic business partnerships with multiples and key customers in the ROI market assuming a proactive approach in facilitating the growth of sales and developing mutually beneficial customer relationships.
* Ensure customer needs and objectives are delivered in a timely and efficient manner to promote a high level of customer service.
* Produce regular sales activity and financial reports and other information as required by the management team to assist with sales, financial and operational planning and to inform future business development direction.
* To proactively identify suitable commercial opportunities and to convert these into new strategic partnerships.
* Introduce prospective customers to the company and its products with cold calls, pre- arranged one to one meetings and formal presentations.
* Provide product guidance, negotiate pricing requirements within defined parameters and agree credit terms with customers, remaining aware of profit margins.
* Actively manage all price files, promotions, category reviews, annual account plans and terms negotiations.
* To monitor customer/consumer needs, market trends and developments ensuring product offerings are competitive, viable for efficient/profitable manufacture, initiating timely product and process innovation to ensure pipeline of new products and rejuvenations.
* Develop, implement and maintain a robust database of customer, competitor and market information for the company and maintain a good knowledge of market and consumer trends that are relevant to the business.
* Organise the participation of the company at customer trade shows and events, building brand awareness in order to generate and secure new business contacts.
* Assist with collection of outstanding/overdue debts.
* Any other duties, within reason and capability, as determined by the Head of Sales & Marketing.
Additional Responsibilities:
* To proactively identify suitable commercial opportunities and to convert these into new strategic partnerships;
* To professionally and effectively manage key accounts to maximise sales and account profitability, building long term relationships, ensuring high levels of customer care and satisfaction and that customer and market requirements are clearly identified and communicated throughout the business;
* To monitor customer/consumer needs, market trends and developments ensuring product offerings are competitive, viable for efficient/profitable manufacture, initiating timely product and process innovation to ensure pipeline of new products and rejuvenations.
Person Specification
Essential Criteria
* Minimum HND Level or equivalent education.
* Previous experience in key account management and/or business development management in the FMCG sector in ROI.
* Minimum 3 years' experience selling to ROI multiples and discounters.
* Proven track record of sales achievement in a challenging environment, including establishing long-term business in ROI.
* Established strong relationships with senior buyer personnel within the ROI retail market.
* Experience in reviewing, extracting, analysing and presenting sales/business development management information.
* Understanding of sales-related financial data (e.g. profit margins, cost of sales).
* Exceptionally well-developed interpersonal skills.
* Excellent communication skills (verbal, written, presentation, negotiation and influencing).
* Strong analytical, problem-solving and decision-making abilities.
* Organisational, planning and time management skills.
* Ability to build and maintain effective, long-term business relationships with key customers.
* Ability to work independently and achieve results on own initiative.
* Proficiency in MS Office (Word, Excel, PowerPoint, databases).
* Ability to work effectively as part of a team.
* Flexible approach to working hours.
* Ability to travel extensively within ROI (including overnight stays).
* Full valid driving licence (maximum 3 penalty points).
Desirable Criteria
* Third-level degree.
* Experience in chilled or frozen retail categories.
* Experience or strong interest in New Product Development (NPD).
* Experience in selling to major operators within food service sector or B2B.
* Established strong relationships with senior buyer personnel in the ROI food service market.
* Clean driving licence.
Job Types: Full-time, Permanent
Pay: From £50,000.00 per year
Benefits:
* Company pension
* Work from home
Application question(s):
* How many years experience within the FMCG sector do you have?
Experience:
* sales: 3 years (required)
Language:
* English fluently (required)
Licence/Certification:
* Driving Licence (required)
Willingness to travel:
* 25% (preferred)
Work Location: In person