Overview
Tenancy Management Officer
Salary: (Band E) £39,027 - £44,463 per annum
Permanent Contract
37 Hours per Week
The Tenancy Management Vision:-
A person centred and professional service, which enables and empowers staff & residents to manage their homes and neighbourhoods effectively, as well as providing timely and appropriate support.
Thurrock Council seeks a self-motivated person, with the ability to problem solve. Successful applicants will be required to manage an area of housing stock involving all matters of tenancy and some locality-based services.
Responsibilities
* Letting of new tenancies/ending of tenancies
* Managing tenancy changes
* Introductory Tenancy Reviews
* Resident engagement
* Partnership working with other agencies and teams
* Prioritising Tenancy sustainment
* Tenancy enforcement
* Tenancy/Property Audits
* Estate management
Please note that Thurrock Council Housing are embarking on a transformation programme, using Human Learning Systems principles to develop locality models of service provision - as such we would welcome applications from candidates with experience of a housing, support and / or working in a person-centred and relationship driven service environment.
DBS Check: Not Required for this role
Benefits
* Generous annual leave entitlement
* Local Government Pension Scheme
* Flexible and hybrid working opportunities (where applicable)
* Ongoing training and professional development
* Employee assistance programme and wellbeing support
* Staff discounts and local offers
* A supportive and inclusive working environment
Important Dates
* Closing Date (Redeployment Only): 19th March 2026
* Closing Date (Internal & External): 13th April 2026
* Interview Date: To Be Confirmed
Additional Information
Please contact Hiring Manager Bill Sargent - if you have any questions regarding this role.
To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)
#J-18808-Ljbffr