Social network you want to login/join with:
Retail Customer Advisor
Our Retail Customer Advisors play an essential role in delivering an exceptional customer experience across our stores - driving sales, promoting customer loyalty and ensuring high department standards.
Responsibilities
* Providing excellent customer service by assisting customers with various transactions across the store
* Driving sales through customer interactions and promoting the benefits of the Dobbies Club membership
* Addressing customer queries with great product knowledge
* Maintaining the cleanliness and upkeep of the store in collaboration with your team
* Working on the shopfloor and other areas as required, including stock management, cash handling, take-to-car deliveries, stock control routines, and restaurant services — an opportunity to gain diverse skills and experience
Who we are looking for
* Passionate about delivering a great customer experience with a friendly attitude
* Experience in a customer-facing role
* Team-oriented, relationship-builder, and able to enjoy a fun, successful environment
* Punctual, well-presented, with a proactive and hardworking attitude
* Eager to learn new skills and gain new experiences
* Thrives in a busy, fast-paced environment
* Demonstrates our values: being one team, continuous improvement, positivity, passion for gardens, and customer focus
What we offer
* Generous annual leave entitlement, with flexible holiday scheduling
* Uncapped store discounts: 50% off in restaurants, 25% off in the Garden Centre, 10% off in food halls
* Access to Wagestream for financial wellbeing support, early earnings, savings, and advice
* Confidential support via Retail Trust, including a virtual GP, counselling, and retail rewards
* Development opportunities through Dobbies Academy and eLearning platforms
* A passionate, diverse, and committed team culture focused on customer satisfaction
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation. Our passion for gardens and plants is reflected in our products, services, and community events. Many stores feature restaurants or coffee shops, creating a welcoming environment for customers. We are committed to being a great place to work, encouraging our colleagues to thrive and celebrate success together.
#J-18808-Ljbffr