Security Clearance
Must have or be able to obtain UK Eyes Only SC Security Clearance via the UK Intelligence Community (UKIC) process.
Location
Portsmouth or Chippenham, Wiltshire (with some hybrid working available subject to our Hybrid Working Policy).
Type
Full time.
What's In It For You
* Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax‑free technology scheme, discounted shopping and much more.
* Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements).
* Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ e‑learning courses, internal mobility including international opportunities.
* Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle‑to‑work scheme.
* Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving.
* Inclusive Environment: Wellbeing room, Multi‑faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity).
Position Summary
We are looking for a Customer Training Manager to join our team at Airbus Defence & Space, Portsmouth. Reporting directly to the Head of Logistics, ILS and Training you will be responsible for establishing and managing technical communication training services for Space Digital and ensure that training products and services are delivered on time, within budget, and in alignment with customer and user requirements.
Responsibilities
* Conduct Training Needs Analysis (TNA) to identify gaps and develop effective training solutions.
* Develop and deliver training courses for new equipment and services provided by Space Digital.
* Manage technical training instructors and support staff, ensuring high‑quality training delivery.
* Collaborate with internal teams (Bid Management, Product Development, Engineering) to gather necessary information for training development.
* Conduct training assurance activities and evaluations to measure effectiveness against performance standards.
Qualifications
* Experience in developing and delivering technical training within satellite communications.
* Experience conducting Training Needs Analysis.
* Knowledge of JSP 882.
* Experience leading a training team, including resource and workload management.
Additional Support & Flexibility
Many of our staff work flexibly in many different ways, including part‑time. Please talk to us at the interview about the flexibility you need and we will do our best to accommodate your request.
As a Disability Confident Employer, Airbus UK offers an interview to any applicant who considers themselves to have a disability or long‑term condition and meets the minimum criteria of the role. To opt in, just select the option during your application submission and our Talent Acquisition team will contact you.
Compliance
This job requires an awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company Information
Airbus Defence and Space Limited – Permanent, Professional level, Training support & services.
EEO Statement
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and has always been, committed to equal opportunities for all. We will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
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