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Our Retail Sales Advisors use their passion for both our products and providing great service to support our customers in a genuine and friendly way.
Working together with your team, you'll be the face of your store, taking the time to understand your customers' inspirations, individual styles, and lifestyles to help them find exactly what they need from us.
What you'll be doing
You'll become a DFS expert: knowing everything about our range, from how firm or squishy each of our sofas is, to our selection of fabrics and leathers in detail. Your customer-first attitude will help you reach your individual sales targets and contribute to the success of your team.
We offer a variety of flexible shift patterns to help you find a great work-life balance and feel supported to give your best.
The role is for you if...
Our Retail Sales Advisors are key members of our successful store teams, supporting our customers and each other. We're looking for open and approachable people to join our team.
You will use your natural enthusiasm and passion to bring our products to life, demonstrating excellent customer service to ensure that our customers' homes look incredible for years to come.
We are looking for candidates who have:
* An engaging, positive, and friendly personality
* An entrepreneurial, self-starter attitude, comfortable working both as part of a team and independently
* A natural flair for connecting with customers and understanding their needs
* Great attention to detail, as you'll be ordering furniture made to your customers' specifications
* A commitment to delivering a great customer experience
About DFS
Make yourself at home
It takes passion to be at the heart of what makes a house feel like a home, and that's what we do at DFS. We are the leading sofa retail specialist in the UK, helping people find comfortable, high-quality sofas since 1969.
We are a market leader because of our people. They have made us who we are and will drive us into our future. We offer exciting opportunities to engage in meaningful work and learn new skills.
DFS Group is proud to be an equal opportunities employer, celebrating diversity and committed to inclusion and belonging. We welcome applications from minority and under-represented groups to build a workplace that reflects our community and customers. We strive to create an environment where everyone feels at home.
(All roles are subject to satisfactory references and a DBS check.)
Are you ready to make yourself at DFS?
We're in your corner:
We want you to feel at home at DFS, with the support you need and a range of benefits:
* Retail Bonus Scheme
* Enhanced maternity, paternity, and adoption leave to support your family needs
* Access to discounts from Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis, and more
* Discounted gym and cinema memberships
* Opportunities for progression and skill development
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