Competitive Salary + Bonus + Excellent Benefits
So, who are we? We are Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Contract Coordinator based in Luton you’ll be responsible for:
* Liaising with our clients, supporting them with any queries they may have
* Supporting with clients repairs, invoices and quotes
* Managing sales orders, liaising with engineers and ensuring exceptional customer service is provided at all times
* Ensuring the system is updated regularly and all information is logged correctly
This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00m – 5.00pm.
And here’s what we’d like you to have:
* Previous customer service experience with the ability to provide exceptional customer service
* To be able to work well in a team environment
* To be able to demonstrate a proactive attitude
* To be comfortable communicating with customers over the phone and engineers in branch
* Previous administration experience is desirable
We look forward to receiving your application!
About Us
Fusion Utilities is a nationwide multi-utility supply chain partner, dedicated to providing best-in-class products, expertise and innovation, for water, gas, power and fibre providers.
Based centrally in Chesterfield, Fusion Utilities has a strategic depot with a UK wide logistics network to service the requirements of customers quickly and professionally.
We specialise in meeting the rapidly changing needs of the multi-utilities sector today, and are at the forefront of the innovative mix of tomorrow’s energy requirements. Fusion Utilities. For today, for tomorrow.
We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
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