An organic health and beauty brand is looking for a dedicated National Account Manager for a hybrid role in London HQ and occasional visits to SW England HQ.
As National Account Manager, you’ll play a pivotal role in nurturing profitable relationships with key grocer customers, primarily Waitrose, ensuring the seamless operation of a key growth area within the wholesale channel. You’ll liaise directly with wholesale customers, sales support, dispatch teams, and collaborate closely with marketing, NPD, and education departments.
Key responsibilities include:
* Developing and managing strategic annual business plans to identify and maximise profitable growth opportunities.
* Analysing performance data, managing budgets, and reporting weekly financials.
* Actively seeking new sales opportunities across the UK and compiling insights for new stockists.
* Overseeing product range management, from NPD implementation to POS material support.
* Collaborating with marketing and creative teams to develop bespoke promotional activity with a focus on ROI.
* Engaging with the Sales and Education Lead to enhance in-store retail excellence and training.
* Supporting and conducting training activities to foster continuous improvement.
* Ensuring forecast accuracy and optimal supply by working with the Forecasting Manager.
* Staying ahead of competitor activity and market trends.
We are looking for someone with the skills, experience, and passion to shine in this role. To impress us, you’ll need to demonstrate:
* Proven experience in driving profitable growth within the UK wholesale/retail market.
* Experience dealing with the JLP accounts and/or with grocers such as Waitrose.
* A keen eye for detail and a knack for spotting exciting opportunities.
* Strong commercial awareness, financial acumen, and an ambitious drive to succeed.
* Outstanding people, influencing, and collaboration skills.
* Engaging written and verbal communication abilities.
* Excellent planning, organisational, and prioritisation skills, with the ability to stay calm under pressure.
* Solid IT skills, including Outlook, Excel, and PowerPoint, with meticulous attention to detail.
* Flexibility in working hours and location, with some overnight stays required.