Head of Total Facilities Management (TFM) (Closing date 15th January)
£55,383.24 to £59,202.77 DOE
Norwich
Norse Groups TFM department have an excellent opportunity available for a Head of Total Facilities Management to join the team in Norwich on a permanent basis.
As Head of Total Facilities Management, you will be responsible for providing effective leadership and management of contractual delivery of TFM services for a defined client portfolio, taking ownership of all aspects of the operation including (but not limited to) commercial, financial, operational and compliance whether delivered internally through in-house provision or utilising 3rd party contractors. Alongside this your day-to-day duties will include;
Lead end-to-end delivery of TFM services across your client portfolio, ensuring service
standards, responsiveness and operational consistency.
Establish and maintain effective client governance, including performance reviews, escalation and service recovery where required.
Maintain a strong understanding of contract scope, service lines and operational dependencies,
Ensuring delivery is joined up across multi-discipl...