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We are looking for self-motivated individuals who are eager to work in a friendly, supportive, team-oriented, and customer-driven environment.
We are a home insurance group that prides itself on delivering excellent results through hard work, collaboration, and dedication. Working for Brightside is about making a difference for our customers and our business. It’s about putting our customers at the heart of everything we do—doing the right things and doing them well. We have created an environment that empowers individuals and rewards hard work.
About the role
* You’ll spend your time speaking to potential customers over the telephone, generating new business sales.
* Sharing your knowledge of our insurance products and providing interested customers with compelling reasons to buy.
* Identifying opportunities to offer additional products and services.
* It’s a fast-paced environment, so you’ll thrive on busy days, converting leads, upselling, and working towards targets.
* This role is varied, as all our customers have individual needs requiring bespoke insurance policies tailored to their circumstances.
The full-time working hours are 37.5 hours per week. We need you to be available Monday to Friday, 9 am–6 pm. Typically, full-time hours involve working a 7.5-hour shift with an unpaid lunch break, plus one in three Saturdays from 9 am–1 pm (when working a Saturday, you’ll receive time off in lieu).
About you
It goes without saying that you will excel at helping customers by delivering exceptional service. Ideally, you will have experience working towards targets in a sales environment, but if not, we will consider your application if you have experience in a fast-paced environment focused on performance.
You will:
* Be a strong communicator with the ability to adapt your style to each customer.
* Enjoy working towards and exceeding performance targets and closing sales.
* Be energetic and maintain a positive approach to problem-solving.
* Understand customer needs effectively, demonstrating ownership, empathy, and resolution.
* Possess strong verbal communication skills with the ability to adapt when needed.
* Be self-motivated, driven, and resilient to meet and exceed performance targets.
* Have broadband upload and download speeds of at least 5 Mbps. You can check your internet speed by searching for ‘internet speed test’ and clicking ‘Run Speed Test’.
What’s in it for you?
You will receive full training and ongoing support until you are fully competent in the role. Training will be face-to-face and on-the-job, ensuring you are confident with what you learn at each stage.
We believe in developing our people and offering genuine career opportunities. After your initial induction and training, we will provide valuable in-role development to support your growth.
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