Job Description
Job Type
Permanent
Build a brilliant future with Hiscox
The Operations Trading team provides fast, reliable and accurate service through five key front and back office departments; a range of both business and personal lines insurance. The team is based in the main around our three hubs; York, Colchester and Lisbon. Our ambition is to provide a high quality service delivery which is consistent, dependable and a differentiator from the competition.
As a Operations Trading people leader, you will be responsible for managing a team of Insurance Experts in the customer experience centre to drive world class sales and service to Hiscox Customers. Leading from the front, you will be responsible for building confidence and capability through quality coaching and development. You will create an environment of high energy and commitment where those that you lead demonstrate a ‘can do attitude’ and a willingness to put the customer at the heart of what they do. Your ability to lead, communicate effectively, organise and inspire others should be transferrable regardless of the team so that you are able to provide support across the Operations Trading community. Operations Trading people leaders are responsible for embedding operating principles that help us meet the needs of our customers – ease of doing business and fast reliable turnarounds wheth...