A fantastic opportunity has arisen for a Security Officer, who will demonstrate and deliver high quality guarding and customer service to both our clients and service users. A vibrant mixed-use development nestled in the heart of Islington, London. Housed providing over 15,800 square meters of retail, commercial, and leisure facilities, the site has been transformed into a dynamic hub combining residential, commercial, and cultural spaces. Conveniently located near Angel and Highbury & Islington stations, it is well-connected by multiple bus routes, offering easy access to the rest of London. Information Position: Security Officer Location: North London (N1) Pay Rate: £14.00 per hour Hours: Average 42 hour per week Shifts: Days & Nights - 4 on 4 off - 12 hours Job Role / Requirements: SIA Door Supervisor Licence required SIA CCTV Licence required Security and customer service experience is required Must be flexible and be able to work; days, nights, weekends and have the flexibility to change shifts due to operational needs Must have good command of English language Good levels of customer service, communication both written & verbal at all times Computer literate in Microsoft Word & Outlook Flexible in the approach to daily duties and additional events when held on site. This position involves external patrolling throughout the shift, must be able to stand/walk for extended periods when asked in all weather Maintains working knowledge of the locations & security & safety for assigned areas Flexible in the approach to daily duties First Aid qualification & a CCTV SIA Licence is a bonus Must have five years of checkable work history This opportunity is for dynamic and enthusiastic Security Officers to become part of a team keeping a newly built, high-quality North London retail and residential development safe and secure in line with customer expectations. You will need to be very much a team player as you help deliver a range of services including internal & external patrol, Loading bay duties, standing for long periods, gatehouse & control room functions and will be expected to develop excellent working relations with the variety of workers and residents you encounter across the estate. Job Responsibilities: Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users - To preserve order and to secure premises, people, and assets. To take all reasonable and required measures to protect venue. To convey a smart, well-groomed appearance in approved uniform, provide a first-class customer service and display high levels of vigilance throughout a shift, making a good first impression. To portray a friendly, professional, and courteous demeanour always, using open and appropriate body language. Vigilance is key in this regard - any untoward activity and/or security related concerns must be immediately reported to Security Control. To be customer service facing - Polite, Positive and Professional at all times - every single colleague, tenant and visitor is a customer and must be treated as such. Perform internal and external patrols of the estate, noting all observations and ensuring that any untoward activity or issues are immediately reported. Respond to alarm activations and investigate disturbances as instructed. Write reports of daily activities and irregularities (statements and incident reports), such as equipment or property damage, theft, presence of unauthorised persons or any unusual occurrences Reception duties when required and follow correct sign in / sign out process for visitors. Officers are to act as a high profile and mobile security presence, remaining alert to all activity. Explaining the no parking policy to any unauthorised vehicle. The above details are not exhaustive but is designed to provide a general overview of the Security Officer role. Benefits: Health care plan (HSF) Perk Box (HSF) - discounts & offers from cinema tickets to days out Cycle to work scheme Tailed Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.