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Lettings compliance administrator

Cardiff
Permanent
Compliance administrator
£25,000 - £27,000 a year
Posted: 9 August
Offer description

Lettings Compliance Administrator - Portcanna - up to £27k My client is a well-respected and established agency in the South Wales lettings market, known for delivering high standards and exceptional service. As a Lettings Compliance Officer, you’ll be an integral part of their team — helping to ensure the safety, legality, and professionalism of our managed portfolio. They offer a supportive team environment and real opportunities for progression and development. They are looking for a highly organised, detail-oriented Lettings Compliance Officer to join their busy and professional lettings team. This is a key role ensuring their managed property portfolio remains fully compliant with all current legislation and safety regulations. You will be responsible for coordinating and monitoring the renewal of safety and compliance certificates (including gas, electric, fire, and other legal requirements), carrying out regular audits of our portfolio, and supporting both the maintenance and lettings administration teams. This position is ideal for someone who thrives on precision, can juggle multiple priorities under pressure, and is confident communicating with landlords, contractors, and internal team members. Main Duties: Proactively manage the renewal of all statutory safety and compliance certificates across the managed portfolio, ensuring full legal compliance. Conduct regular audits of properties to monitor and report on compliance status. Maintain accurate records and ensure timely updates to internal systems and databases. Liaise with landlords, contractors, and tenants to schedule necessary inspections or remedial works. Track and follow up on outstanding certificates and safety issues until fully resolved. Provide compliance guidance and support to the lettings and maintenance teams. Assist with onboarding new managed properties to ensure full documentation is in place. Contribute to team meetings and support general office functions as needed. Skills and Experience Required: Essential: Previous experience in property compliance, residential lettings, or property management Strong organisational and administrative skills with excellent attention to detail Ability to interpret and work to legal and safety requirements Effective communicator — confident engaging with landlords, contractors, and internal teams Ability to prioritise tasks and work efficiently under pressure IT proficient, particularly with Excel, Outlook, and property management systems A proactive, problem-solving mindset with a strong sense of personal responsibility Desirable: Knowledge of Welsh housing legislation and safety compliance standards Experience using lettings software The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest of candidates to the best opportunities in Residential lettings, Estate Agencies, New Homes Sales, Property Management and Financial Services.

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