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About the Company
Anns Home Care is recruiting a full-time, as-and-when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality services to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours if required is necessary.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the core of our operations, delivering frontline care to those in need. They work in the community, supporting elderly and vulnerable individuals who face difficulties with daily activities, helping them live as independently as possible.
If interested, please call Kelly or apply now, and we will contact you if you meet our requirements.
Key Requirements
* Minimum of 3 years experience in healthcare
* NVQ Level 2 qualification
* Access to a car and a full driving license
* Excellent organizational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet tight deadlines
* Empathy and understanding of clients' and families' needs
* Leadership, support, and supervision skills
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation through personal example
* Participate in and supervise care delivery to meet clients' physical, social, intellectual, and emotional needs, respecting their dignity, choice, and independence
* Promote best practice and accountability via spot checks and staff supervisions
* Monitor the quality of care provided to clients
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards among carers and promote the company's values
* Keep accurate and confidential records per company policy
* Conduct risk assessments in clients' homes as needed
* Assist in implementing new care packages, ensuring timely placement and staff introduction
* Support in the induction and training of new care workers
* Provide reports on complaints, accidents, and incidents
* Assist in rota management and support scheduling activities
* Participate in the company's Quality Control program
* Undertake shift cover activities as required
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