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Client services administrator

Cramlington
STAFFPOWER GROUP
Client service administrator
Posted: 4 April
Offer description

We’re Hiring: Client Liaison Administrator | Wealth Management


Do you have experience working within a Wealth Management or Wealth Planning environment? Looking to take the next step in your career with a growing and forward-thinking firm?

We’re currently partnering with a well-established and expanding wealth management business to recruit a Client Liaison Administrator on a full-time, permanent basis.

Locations: Cramlington

The Role


As a Client Liaison Administrator, you’ll be a key point of contact for both clients and advisors, playing a vital role in delivering a seamless and professional service. This is a fast-paced position where no two days are the same, ideal for someone who thrives on variety and problem-solving.

Key Responsibilities


* Supporting Advisors with diary management, queries, and client opportunities
* Following workflows and processes using XPLAN
* Preparing cases ahead of paraplanning
* Processing business across investments, pensions, and protection from submission through to completion
* Preparing client meeting packs and supporting annual reviews
* Attending operational meetings and contributing to team efficiency
* Maintaining accurate and compliant client records


What We’re Looking For


* Strong communication skills with the ability to liaise across Advisors, Paraplanners, and Clients
* A proactive and organised individual with excellent attention to detail
* A passion for delivering high-quality client service


What’s on Offer


* 26 days holiday + birthday off (plus bank holidays)
* Contributory pension scheme
* Private healthcare & life assurance
* Charity volunteer days
* Career development opportunities, support with CII Level 4 Diploma in Financial Advice
* Cycle to work scheme
* Recognition & referral programmes


About the Company


Our client is a highly reputable wealth management firm providing tailored financial planning and investment solutions to a broad client base—from private individuals to large institutions. With continued growth and investment in both people and technology, they are building a strong reputation as a trusted name in the industry.


Diversity & Inclusion


Our client is committed to building a diverse and inclusive workplace where everyone feels valued and supported. They actively encourage applications from individuals of all backgrounds.

Interested?

Apply now or get in touch to find out more.

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