Overview
Crown Court Admin Officers are responsible for management of criminal digital files in preparation for hearings involving correspondence and general enquiries. The Crown office handles enquiries from criminal justice agencies, solicitors, barristers and public via post, email, telephone and face to face. You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.
Responsibilities
* Manage criminal digital files in preparation for hearings.
* Handle correspondence and general enquiries from criminal justice agencies, solicitors, barristers and the public.
* Progress cases through the court/tribunal system.
* Provide support to other functions within HMCTS.
Qualifications & Experience
* Excellent attention to detail and strong written and verbal communication skills.
* Proactive, effective support to customers by phone and email.
* Skilled in organising time, prioritising, multitasking and adapting to various software packages.
* Friendly and approachable manner and capable of working in a busy environment.
Working Arrangements
Standard full-time working hours 37 hours per week. Hybrid working arrangements available. Minimum 60% of working time in an office, subject to local estate capacity.
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