Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygnet Hospital Wolverhampton. You’ll be working 40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm) at Cygnet Hospital Wolverhampton (Carter Ward), helping ensure the smooth and safe management of our care. The Service: Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands. The service features two wards. A 12 bed PICU ward (Carter Ward) and a 17 bed Acute ward (Shaw Ward). Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment. Carter Ward: Carter Ward at Cygnet Hospital Wolverhampton is a specialist Psychiatric Intensive Care Unit (PICU) for men in the West Midlands. The service offers short, rapid interventions to men detained under the Mental Health Act, that enable them to move to a less restrictive setting or return home. Your Day-to-Day: Support clinical staff with ward administration tasks Ensure accurate recording and timely distribution of information File a ll patient case notes and conduct regular audits to confirm paperwork is up-to-date and complete Complete all ward filing in accordance with Cygnet policies Answer phone calls, cover reception duties, and perform other administrative responsibilities as required Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions Distribute ward round and discharge summaries to external professionals Provide coverage for colleagues during their leave periods (medical secretary, funding admin) Manage the ward diary to ensure proper scheduling and planning Attend morning meetings and ward rounds, take minutes, and circulate them to the team You are: Experienced in administration in a fast-paced hospital environment Organised, diligent and can strictly adhere to processes & procedures Knowledgeable of mental health & patient confidentiality issues Skilled at inputting, pulling & analysing data using Microsoft Excel Proficient in Microsoft Word, PowerPoint and other Microsoft Systems An excellent verbal & written communicator with strong interpersonal skills Able to swiftly solve problems & work under pressure without compromising quality Minutes taking skills Experienced in working with patients face-to-face within a mental health setting Why Cygnet? We’ll offer you: Salary: £28,050 Per Year Strong career progression opportunities Expert supervision & support Employee referral scheme Pension scheme Employee discount savings & NHS Discounts Free Meal on Shift Please note that successful candidates will be required to undergo an enhanced DBS check. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible What next? If you care about making a difference – we want to talk to you. Click the button to apply