We're Hiring! Join our team as an Engagement Officer
Are you passionate about making a difference in your community? Do you have a talent for engaging with people and amplifying their voices? We’re looking for an outgoing and self-motivated Engagement Officer to join the Healthwatch Worcestershire team! You'll be helping us listen to and represent local people.
What matters most is your ability to connect with people, organise effectively, and communicate clearly.
We welcome applicants from all backgrounds and life experiences.
In The Role, You Will
Promote HWW to patients and service users, their carers and the public; and stakeholders across the public, private and voluntary sectors in Worcestershire. Plan, arrange and participate in and lead engagement activities with the public, patients and service users, and their carers. Develop and maintain relationships at the appropriate level with stakeholders at all levels including representatives of patient, service user and carer groups, Healthwatch England and the Care Quality Commission. Use analytical techniques including literature review, use of research tools, questionnaire design, survey sampling, analysis and interpretation of data, and evidence-based report writing in the evaluation of services by patients and service users, their carers and the public. Represent HWW at operational meetings at District/Primary Care Network level and local relevant meetings as appropriate.
The Ideal Candidate Will Have
Excellent interpersonal and communication skills with the ability to connect with people from a range of backgrounds through a breadth of channels, including social media platforms Strong writing skills; particularly report writing skills with the ability to gather and analyse data Knowledge of community engagement and involvement methods, with a willingness to develop knowledge in health and social care Confidence using digital tools like Microsoft 365, Facebook and LinkedIn Ability to work under their own initiative, happy to manage their own workload and work from home Ability to travel to community-based meetings and events throughout Worcestershire Willingness to undertake occasional evening and weekend working
Experience of working within health or social care systems involving children, young people and their families (e.g., schools, youth services, social care) is desirable but not essential.
If you're passionate about inclusion, community voice, and making services better—this could be the perfect role for you.
To apply please send a CV and personal statement of approx. 500 words to recruitment@hillhr.co.uk
Hours 29.2 per week £22.440 per annum (£14.73 per hour) Location: Pershore Office/ Work from Home Deadline to apply: Wednesday 18th June 2025
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