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About Us
Gadgets Care Ltd. is a Hebburn-based local IT assistance and computer repair company. We serve walk-in retail clients and small businesses with in-person and remote services, including network troubleshooting, software configuration, and device repairs.
We are seeking a competent and customer-focused IT Support Technician to join our friendly and proactive team as our client base grows.
Principal Duties
* Diagnose and repair computers, including laptops and desktops.
* Upgrade or replace hardware components such as power supplies, RAM, and SSDs.
* Install and configure software and operating systems (Windows and Linux).
* Diagnose and resolve issues with peripheral devices, software, and internet connectivity.
* Provide technical support to clients via phone, in person, or remotely.
* Install and maintain printers, routers, and small networks.
* Maintain detailed service logs and documentation for all tasks and repairs.
Requirements
* Bachelor’s degree (equivalent qualifications from other countries are acceptable)
* At least one year of practical IT support experience
* Strong knowledge of OS installation, PC hardware, and basic networking
* Excellent written and verbal communication skills in English
* Ability to work independently within a small team
Why Work With Us?
* We sponsor applications for skilled worker visas (SOC 3132: IT User Support Technicians).
* Long-term opportunities in a growing local company.
* Practical technical work covering a broad range of duties.
* A welcoming, supportive staff that offers ongoing training and development.
Education: A bachelor’s degree is preferred.
Experience: About 1 year in IT support is ideal.
Language: Proficiency in English is recommended.
Disclaimer
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Note: This information is provided for guidance only. We are not visa agents. We do not offer application support beyond posting job openings. Verify the legitimacy of companies before applying.
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