Dispatcher/ Transport Planner
Location: Birmingham
Department: Operations – Dispatch
Job Type: Full-Time
About Our Client
Our client is a leading name in national logistics and fuel distribution. With a strong focus on operational efficiency and customer satisfaction, we are committed to delivering exceptional service with precision, speed, and safety.
The Opportunity
We're looking for a Dispatcher to join their dynamic Regional Dispatch Team. Based at one of the dispatch centres, you'll be responsible for delivering and executing optimised transport plans using our In-House planning system, supporting drivers, and acting as a key link between operations, sales, and customers.
What You'll Be Doing
Mobilising daily operations – ensure drivers are ready and set up for success.
Managing NDRs and recycling Line of Business (LOB) using our Fleetwatch tool.
Deploying and refining delivery plans using the In-House platform.
Proactively communicating with internal stakeholders to ensure plan execution.
Monitoring driver performance in real-time to adjust and optimise deliveries.
Problem-solving on the go, adapting to same-day requests where capacity allows.
Planning Routes
Within the team you will be strategically planning every route for maximum efficiency and minimal downtime.
✅ Optimized routes
✅ Real-time traffic updates
✅ Fuel savings
✅ Happy drivers, faster deliveries!
Behind every smooth delivery is a smart plan.
Shifts & Focus Areas
Early Shift: Driver setup and morning mobilisation.
Day Shift: Plan execution, NDR management, stakeholder support.
Late Shift: Building and deploying the most optimal plan for next-day delivery.
What We're Looking For
✅ Experience in a complex, multi-site logistics environment
✅ Analytical thinker with hands-on routing/planning experience
✅ Knowledge of vehicle routing tools
✅ Strong Microsoft Office skills (especially Excel)
✅ Confident communicator with excellent stakeholder skills
✅ Calm under pressure, adaptable, and results-driven
✅ Experience in fuel distribution or multi-drop logistics is a plus
Requirements
GCSE (or equivalent)
Excellent written and spoken English
Office-based role Birmingham
What Success Looks Like
100% Plan vs Actual delivery execution
High volume of recycled LOB
Recovery of missed deliveries
Increased productivity and delivery throughput
Why Join Them?
You'll be part of a forward-thinking team shaping the future of dispatch operations. We offer a fast-paced environment, real responsibility from day one, and opportunities to develop your logistics and leadership skills.
Apply Now
Ready to optimise deliveries and make a real impact?
Apply today and be part of a team that keeps things moving.
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