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City: Cambridge
Country/Region: GB
Application Deadline: -
Competitive hourly rate, generous bonus scheme and other excellent benefits!
We are currently seeking a proactive, results-driven sales assistant to join the store team. If you’d love to be part of a high-performing team that provides world-class service, then we'd love to have you join us!
The role
Our sales assistants are our brand ambassadors and the essential link between our products and our customers. Coached by store management, our sales assistants lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of the product and brand. The store teams shape the look, feel, and atmosphere of their store. Our stores are often busy, so enjoying a fast-paced retail environment is essential.
About PANDORA
The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale worldwide and a strong online presence.
We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing to the materials we use and the marketing of our products.
Our people
Our global workforce comprises over 27,000 passionate people who, in 2021, helped PANDORA record its highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our best.
As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.
What to expect from the role
* Build the bond between our brand and our customers by answering queries, providing exemplary service, and adapting your approach depending on individual needs
* Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV, and productivity
* Learn and confidently share PANDORA product knowledge to maximise sales and provide an unforgettable customer experience
* Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data through e-receipts
* Complete PANDORA online training modules to develop yourself and flourish as a team member, with support from your store manager
* Lead by example; coach and train newer team members
* Maintain high shop floor standards through merchandising and environment upkeep
* Operate the till system, handling financial transactions including returns and exchanges
The successful candidate
We seek passionate and motivated team players. Our team members are encouraged to style PANDORA jewellery uniquely and share their ideas with customers. A love for our product is vital!
Ideal candidates will have:
* Strong selling skills, with retail experience in consumer products preferred but not essential
* Excellent communication skills: confident in initiating contact and articulating in English
* Ability to work well under pressure in a fast-paced, sales-driven environment
* A positive, “can-do” attitude: enjoying working as part of a successful team
* Customer-focused mindset: caring about customer interactions
* Flexible approach: working on a rotational shift basis, including weekends and bank holidays
Why work with us?
Our people are key to our success. We offer competitive rewards and career progression opportunities.
* Competitive pay and bonus packages
* Access to Winniperks, our online discount and benefits platform, including gym discounts, partnership deals, and more!
* Parties, incentives, and gifts throughout the year
If you’re ready for a new challenge and have the relevant skills, don’t miss out! Due to high application volume, only online applications will be considered. Please click apply to submit your application.
*If you require reasonable adjustments during your interview(s), please inform us as soon as possible*
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