As a Commercial Assistant you'll work within our ambitious and driven Commercial team. You will provide admin support and assist with the creation and management of customer quotes, tender submissions and bid documentation. You will be a proactive member of the team who ensures that every task is completed efficiently and accurately.
You'll be working part time on a hybrid basis. There will be occasional in person collaboration sessions, therefore we are looking for someone in the Kent or Gwent area. We are open to applicants looking for around 18 – 21.5 hours per week, the FTE for this role is £25,000 per annum.
Why work for us?
The Owl Centre Is More Than Just a Workplace; It's a Chance To Make a Real Difference For Families Across The UK. Here’s What Makes Us a Great Place To Work
Meaningful Mission: We connect families with the right support to improve their lives and reach their full potential. You’ll play a vital role in this, by enabling the delivery of assessment and therapy services for children and adults.
Exceptional Colleagues: Teamwork makes the dream work! You’ll get the chance to work with (and learn from!) colleagues who are experts in their fields, including highly skilled clinicians, including Speech & Language Therapists, Occupational Therapists, ASD Practitioners, and ADHD Specialists.
National Recognition: We’re proud to be the go-to experts for brands like Netflix, Organix, and Aptamil and your work will contribute towards our outstanding reputation!
Empowering Communities: Our impact extends far beyond individual families. We work with private clients and NHS trusts, reaching thousands and making a positive change in communities.
What You'll Be Doing
* Supporting the Commercial team by creating, reviewing and dispatching customer quotes
* Completing company information on tender portals such as Health Force Family, Pro Contract, and Intend
* Highlighting key tender clarifications and actions to the Chief Commercial Officer and ensuring they are addressed in a timely manner
* Coordinating the signature process for key documents, liaising with directors to ensure timely execution
* Maintaining and updating records in Microsoft Dynamics
* Organise and maintain a bid library with key documents, templates, and high-scoring responses
* Scheduling and coordinating meetings with clients and internal teams, ensuring smooth communication
* Assisting in formatting and organising commercial documents using Microsoft Office Suite (Teams, Outlook, Word, Excel, and Loop).
* Collaborating with the Finance Team and Heads of Service to gather and track bid responses
* Ensuring ITTs (Invitation to Tender) and Pre-Qualification Questionnaires (PQQs) are completed meeting all the requirements and submitted on time
* Monitoring tender portals daily to identify new opportunities and relaying them to the Commercial team
* Supporting the Marketing Team with research and obtaining quotes for services
* Organising and file all opportunities, client details, and contracts in SharePoint
* Emailing and supporting the clinical teams with marketing activities such as email campaigns.
We'd Love It If You Had
* Good working knowledge of Microsoft Office (Teams, Outlook, Word, Excel, and Loop).
* Knowledge of the bid process
* Experience using tender portals (Health Force Family, Pro Contract, Intend) is a plus – but don’t worry, we’ll provide training
* Previous experience in a commercial or administrative support role is preferred
* Knowledge of healthcare or neurodiversity is an advantage.
We'd Love It If You Were
* Proactive and curious
* Organised with a keen eye for detail
* Able to prioritise tasks and multitask
* Great at time management with the ability to meet deadlines
* Excellent at written and verbal communication
* Able to collaborate effectively with team members and stakeholders.
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