Head of Property and Facilities - in reality a Property Services Manager
London | Hybrid (3 days in office)
My client, a well-established military charity, is seeking a Head of Property and Facilities to lead the day-to-day management and assurance of its property portfolio, supporting beneficiaries across the UK.
This is a hands-on role suited to an experienced property professional who enjoys balancing operational delivery, compliance, and professional judgement, within a small, collaborative team.
The Role
Reporting to a senior director, you will provide professional oversight of the charity’s property and facilities portfolio, ensuring properties are safe, compliant, well maintained, and cost-effective.
Key responsibilities include:
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Overseeing the charity’s property portfolio, including maintenance planning, cost control, quality assurance, and statutory compliance
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Developing and delivering annual maintenance plans and budgets
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Advising on the application of property, landlord, and health & safety legislation
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Procuring and managing external surveyors, contractors, and service providers
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Acting as a professional point of escalation for property-related issues and queries
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Working closely with operational teams to ensure beneficiaries are appropriately supported
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Providing clear, professional advice and reporting to senior stakeholders as required
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Managing a small property team and coordinating external resources
This role is not a corporate estates director position; it is a senior operational leadership role with meaningful responsibility and visibility.
About You
You are likely to have:
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Significant experience in property management, estates, facilities, or housing
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Strong working knowledge of statutory compliance, health & safety, and building maintenance
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Experience managing contractors, consultants, and service contracts
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Confidence advising senior stakeholders on property matters
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A practical, organised, and solutions-focused approach
Professional membership (e.g. RICS, Propertymark or equivalent) and health & safety qualifications are desirable but not essential if you bring strong relevant experience.
Why Apply?
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Senior, respected role within a mission-driven military charity
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Broad exposure across property, facilities, compliance, and stakeholder engagement
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Sensible scope, supportive leadership, and realistic expectations
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Hybrid working and strong organisational values