Responsibilities
* React to breakdown maintenance requests within the required SLA's
* Repairs to modular UPS systems
* Test and diagnose power quality issues including harmonic distortion using onsite power analysers
* Provide emergency response standby, call out
* Escalate urgent issues identified through to the Technical Services Manager
* Respond to work interruptions, outages or emergencies consistent with the SLA
* Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated
* Advise the Facilities Management Team of changes in critical environment requirements
* Must be willing to work over & above contractual hours.
* Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works
* Undertake Upgrade & Install work
* Understand and interpret technical drawings / instructions / processes & O&M's
* Ensure completion of all reactive Helpdesk Requests
* Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly
* Ensure that financial processes are adhered to at all times
* Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident)
* Determine the root cause and action items required to restore availability and prevent a recurrence
* Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed
* Entering relevant quotes and remedial works onto the in-house system
Qualifications and Experience
* 18th Edition Electrical Wiring Regulations
* High Voltage Appointed Person
* Experience working with building management systems including fault finding and operator use
* Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams
* Experience and understanding of HVAC systems
* Understanding of a CDM process
* Excellent facilitation, communication skills at all levels
* Evidence of Excellent Customer Service Delivery
* Able to organise self to manage assigned tasks, determine material requirements.
* Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc.
* Health & Safety Qualified i.e. IOSH and/or NEBOSH
* Testing and Inspection of Electrical systems
* Knowledge of emergency response/standby/call out activities and protocols
* Understand the monitoring of utilities and environmental programmes
* Be or have been an Authorised Person e.g. (AP15/12)
* Water hygiene L8
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