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Information Communications Technician Apprentice Information Communications Technician Apprentice, Apply From: 17/05/2025 Learning Provider Delivered by SOLVEWAY LIMITED Employer CERULEAN SOLUTIONS LTD Vacancy Description Supporting the Technical Team, you will work alongside experienced IT professionals to assist in providing technical support to our clients, troubleshoot issues, and maintain essential IT systems, workshop repairs and commissioning of equipment, deliveries and updating documentation.
You will be exposed to a range of technologies including networking, wireless, servers, desktop devices, and a range of software platforms, alongside the structured training program in conjunction with Apprenticeship Training.
Key responsibilities:
Respond to Helpdesk requests remotely
Help desk calls –taking help desk calls; logging and tracking calls
Hardware and software repairs in a workshop facility Installation of hardware and software
Maintain network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting Technical team with maintenance tasks and installs
Key Details Vacancy Title Information Communications Technician Apprentice Employer Description Cerulean Solutions is an Information Technology company providing integrated solutions for small to medium sized businesses. The company has been trading since 2000 and has developed a strong client base. Our services are geared around the specific needs of our customers ensuring everything we do is focused around improving business IT and performance. Vacancy Location 120 Cockfosters Road EN4 0DZ Wage Frequency Custom Number of Vacancies 1 Vacancy Reference Number 1000320411 Key Dates Apply From 17/05/2025 Closing Date For Applications 2025-06-24 23:59:59 Interview Begin From Possible Start Date 2025-06-25 00:00:00 Training Training to be Provided Information Communications Technician Level 3 Apprenticeship Standard:
The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date; however, training is typically 1 day per week
Training Modules Covered:
CompTIA A+
Microsoft Azure AZ-900
Learning Provider SOLVEWAY LIMITED Skills Required Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience
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