User Researcher Day Rate: £400-£450 (Inside IR35) Contract Length: 3 Months Location: Fully Remote (1 day in Newcastle every 3 weeks) The Role We're looking for an experienced User Researcher to join a high-impact digital team delivering user-centred services at scale. This is an exciting opportunity to work on meaningful projects that directly improve public-facing digital services. You'll play a key role in shaping products and services through evidence-based user insight, ensuring solutions are accessible, inclusive, and aligned with user needs. Key Responsibilities Plan, design and conduct user research across the product lifecycle Use a range of qualitative and quantitative research methods Work closely with Product Managers, Designers and Developers in agile teams Turn complex findings into clear, actionable insights Advocate for user-centred design and accessibility best practices Contribute to research repositories and insight libraries Essential Experience Proven experience working as a User Researcher within GDS environments Strong understanding of the Government Service Standard Experience delivering research in agile, multidisciplinary teams Ability to communicate research findings clearly to a range of stakeholders Experience planning and running usability testing sessions What's on Offer £400-£450 per day (Inside IR35) 3-month initial co...