Overview
The HATS Group is the UK's foremost private healthcare provider, excelling in patient-centric transport services with an 'Outstanding' rating for Responsiveness from the Care Quality Commission (CQC). Recognized for professionalism, excellence, and a fleet of over 800 vehicles, we support various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.
We have an opportunity for a Private Hire Mini Cab Driver to join our team. The applicant must have a Private Hire Manchester city council Badge.
Job details
* Job purpose: A Private Hire Mini Cab driver is responsible for driving their own passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home-to-school services.
* Job title: Private Hire Mini Cab Driver
* Department: Special Educational Needs
* Reports to: Controller
* Pay structure: Paid weekly
* Position in Organisation Chart: Team Leader > Controller > Private Hire Mini Cab Driver
About the role
Main duties:
* Ensure safety and wellbeing of clients throughout the journey and handover.
* Ensure that high-visibility PPE is worn in vehicle movement areas.
* Observe speed limits within bus depots and school premises.
* Check the condition of the vehicle prior to commencing service, ensuring the vehicle is clean and tidy before starting service.
* Comply with laws and company regulations regarding the use of mobile phones, smoking in vehicles and the use of prohibited equipment (such as games consoles) whilst on duty.
* Be responsible for health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers and colleagues, including attendance at safety briefings and training as required.
* Ensure all safety incidents are reported to the company and have a full understanding of emergency and evacuation plans.
* Keep the cab area safe and tidy and provide a high standard of customer service.
* Provide information to customers to assist their journey (e.g., road closures and diversions).
* Behave in a friendly and professional way to customers and colleagues; recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or disabled.
* Drive the vehicle safely, legally, and professionally; drive to the set timetable where safe to do so.
* Keep up to date with road closures, diversions or events that may affect the service by reading notices, attending briefings, and listening to Supervisors.
* Hold a valid driving licence, vehicle Private Hire licence and Private Hire driver badge at all times and make it available for inspection as required.
Driver requirements
* Ensure that driving licence, vehicle Private Hire licence and Private Hire driver licence are in date and valid for the vehicle type.
* Ensure the licence has the required medical renewals up to date.
* Notify line manager of any change to the licence that may affect entitlement to drive (e.g., sickness, injury or conviction).
* Make licence available for inspection at least every 6 months.
* Attend for work at the correct time and location with the correct equipment; adhere to company dress code while on duty.
* Do not report for work when overtired or under the influence of alcohol or drugs.
* Follow notification procedures in the event of absence from work; report safety, security, driving and customer service incidents as soon as possible.
* Report road incidents or events that may affect the service as soon as safe to do so (e.g., road closures, accidents, emergencies, highway repairs).
* Provide feedback to line manager on ideas to improve services; adhere to all HATS policies and procedures.
* Undertake any reasonable request from the Company.
Work environment
Participate in flexible working hours with core hours typically between 07:00–09:00 and 14:30–16:30. Undertake additional work as needed; follow daily and weekly work schedules and report incidents or problems to the Controller. The usual work location is outdoors with your own PCO vehicle, transporting clients to and from various locations. Work safely and efficiently in all weather, traffic and road conditions.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Truck Transportation
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