The Manor House Country Hotel, a prestigious 4* hotel on the banks of Lough Erne, is seeking an experienced Duty Manager to oversee daily operations and ensure exceptional guest experiences. This is a hands-on role for someone who thrives in a dynamic environment and enjoys leading a team to deliver the highest standards of hospitality.
Key Responsibilities:
* Manage the smooth running of the hotel during your shift, ensuring service, cleanliness, and operational standards are consistently met.
* Lead, motivate, and support hotel staff to exceed guest expectations.
* Oversee weddings, private functions, and special events, ensuring every detail is executed flawlessly.
* Handle guest enquiries, feedback, and complaints promptly and professionally.
* Manage staffing, stock, and resources to ensure efficient operations.
* Maintain health, safety, and security standards across the hotel.
Requirements:
* Proven supervisory or management experience in hospitality.
* Strong leadership, communication, and problem-solving skills.
* Ability to work under pressure and manage multiple priorities.
* Passion for delivering exceptional guest experiences.
* Flexible availability, including weekends, bank holidays, and event days.
We Offer:
* Competitive salary.
* Health club membership.
* A supportive team environment with opportunities for growth and development.
Join The Manor House Country Hotel and play a key role in creating unforgettable experiences for our guests.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Gym membership
* On-site parking
Work Location: In person