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Administrator (housing)

Kirkby-in-Ashfield
£15.65 an hour
Posted: 16h ago
Offer description

Belmont Recruitment are currently seeking an experienced Administrator to work with a Nottinghamshire-based Local Authority on a temporary basis. This is a full-time role working 37 hours per week (Mon – Fri) based at their office in Kirkby-in-Ashfield. The role sits within the Lettings & Housing department, and experience in a property administration role is essential. The incoming candidate will be providing support to residents, ensuring they receive high-quality customer service and administrative help. You will be the first point of contact for housing enquiries, playing a key role in keeping the service running smoothly. Main Duties: * Deliver high-quality reception and clerical support, including switchboard operation and greeting visitors * Maintain and update data systems, spreadsheets, and management information * Draft routine correspondence and handle mail as required * Process purchase orders and invoices, liaising with suppliers when needed * Organise and support meetings, including room bookings and minute taking * Register, assess and update Housing Register Applications * Assist customers with housing needs and provide initial advice and signposting * Log and support the maintenance of anti-social behaviour records * Complete standard templates for internal procedures like former tenant arrears * Work flexibly across departments and locations as needed Essential Criteria: * Prior experience in a housing/lettings administration role, ideally within a Local Authority, Housing Association or similar environment * Excellent face-to-face and telephone interpersonal skills * Strong verbal and written communication * Confident with Microsoft Office and database use * Skilled in word processing and formatting documents * Detail-oriented and able to meet deadlines * Customer service/call handling experience If your skills match the above criteria, please apply with your up-to-date CV

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