> Description About AmberGreen Care: AmberGreen Care is a specialist residential children’s care provider dedicated to offering a safe, nurturing, and family-style environment for children and young people. The organisation delivers highly personalised, one-to-one care, focusing on emotional wellbeing, safeguarding, and supporting each individual’s development and independence. With a collaborative approach, Amber Green Care works closely with families, schools, and professionals to achieve positive outcomes and help young people build confidence, resilience, and a more stable future. Responsibilities: Responding promptly and professionally to incoming emails and telephone calls, taking accurate messages and directing enquiries appropriately. Maintaining and updating spreadsheets utilizing Excel and records to ensure information is accurate and current at all times. Supporting the recruitment process in line with CQC guidelines including advertising vacancies, arranging interviews, and completing safe-recruitment pre-employment checks (DBS, right-to-work, references and employment history). Updating the Nourish care planning system (and any associated care planner records) accurately and in a timely manner. Ensuring staff rota is allocated and client visit delays are escalated to senior management. Allocating training and booking staff meetings, spot checks and supervision. Monitoring activities and supporting the running of surveys, recording responses and outcomes. Ordering stock, ensuring required supplies are always in place, and comparing prices with suppliers to achieve best value. Keeping notice boards current and updating displayed information as required. Ensuring the office is kept clean, tidy and presentable at all times. Required skills: Previous administrative or office experience. Strong IT skills, including Microsoft Office and confident use of spreadsheets. Excellent written and verbal communication skills with a professional telephone manner. Well organised, with strong attention to detail and the ability to manage multiple tasks. Able to handle confidential information appropriately and with discretion. Reliable, with the ability to work both independently and as part of a small team. The following experience is desirable: Familiarity with care management systems such as Nourish. Understanding of safe-recruitment practice and CQC compliance. Experience of stock ordering and supplier price comparison. Entry requirements: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 8:30am – 5pm. Benefits: Workplace pension scheme (auto-enrolment). Paid holiday entitlement. Full induction and ongoing paid training. Funded professional development opportunities (for example, the Level 3 Data Essentials programme). Supportive, friendly team in a well-established care organisation. Future prospects: Upon completion of the apprenticeship, the opportunity for a full-time role. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.