Join our Team as a Full Time Kitchen and Bathroom Advisor at our SOON TO OPEN Congleton branch!
The Role:
As a Kitchen and Bathroom Advisor, you’ll be the first friendly face our customers meet. Your role will involve helping them explore our impressive range of tiles, bathrooms, and kitchens, answering their questions, and booking design appointments with our talented showroom designers. With a strong focus on exceptional service, you’ll ensure every customer feels inspired and supported in their home improvement journey.
Key Responsibilities:
1. Welcome customers warmly and assist them with product enquiries, offering expert advice on our ranges.
2. Schedule design appointments with our in-house showroom designers, helping to bring customer projects to life.
3. Maintain the showroom’s appearance, ensuring it reflects our high standards.
4. Build your knowledge of our products and services, staying up to date with the latest trends.
5. Work flexibly, including weekends as part of a rota, to meet customer needs.
What We’re Looking For:
6. Previous experience in a tile, kitchen, or bathroom showroom would be a great advantage – but it’s not essential. A positive attitude and a flexible approach matter most.
7. Excellent communication and interpersonal skills, with a genuine passion for customer service.
8. Strong organisational skills and the ability to manage multiple tasks effectively.
9. A proactive and enthusiastic approach, willing to go the extra mile for customers.
Benefits include Competitive salary package, performance related bonus, Contributory pension scheme, perkbox discounts, financial planning support, holiday accrual on length of service, free parking, cycle to work scheme, enhanced maternity/ paternity pay, mental health support and employee assistance program.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995.