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Healthcare support worker

Greenock
NHS Scotland
Support worker
Posted: 26 February
Offer description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

As an integral member of the Inverclyde Older Persons Mental Health Team, the post-holder will work in partnership with team colleagues and the wider HSCP. The post holder must demonstrate compassionate caring behaviours which support the key team functions including Memory Service, Community Mental Health Nursing and Physical Healthcare Clinic. The post-holder will provide care and support as part of an agreed plan of care which involves the use of strength based recovery focused approach that proactively involves the person and carers. As an integrated health and social work team, the postholder will also be required to provide support, when necessary, to social work colleagues.

The post holder is required to be able to undertake limited duties without direct supervision working in partnership with patients, carers and other professionals/ agencies in line with legislative frameworks, agreed standards and clinical policies. The post holder will engage with regular Line Management Supervision, Clinical Supervision, mandatory and role specific training and engage with professional developments in line with GGC Healthcare Support .Development and Education Framework.

This will be a varied post within a welcoming and supportive community team.

A Driving License Is Essential.

Duration, Location, and Working Pattern:

Location based in Crown House
Permanent Contract
Full-time position (37 hours per week)
Work pattern for this post is 9am-5pm Monday Thursday, 9am-4.30pm Fridays.

Key Responsibilities

The post-holder will be responsible for: -

Functioning as support worker within a multi-disciplinary team, to a defined patient group
Contributing to the nursing assessment by implementing and reporting on aspects of the prescribed plan of care to the named nurse/ keyworker
Contributing to risk assessment and risk management planning by identifying and reporting issues of concern to the named nurse/ keyworker and supporting multi-disciplinary team compliance with NHSGGC policy and procedures
Carrying out all relevant forms of nursing care pertinent to the individual needs of people within the defined patient group
Identifying and responding to the health promotion needs of patients focusing on improving the mental well-being of patients
Identifying and responding to the health promotion needs of patients focusing on improving the physical health of patients
Identifying and responding to the needs of patients which might be related to vulnerability, gender health, domestic abuse, child protection and/or self harm.

Knowledge, training, qualifications and/or experience required to do the job:

Essential

Driving license
Working knowledge of mental health nursing care
Working knowledge of mental health issues particularly organic illness
Evidence of using digital technology/ information systems/ email and basic applications
Evidence of skills and behaviours that demonstrate effective written and verbal communication
Evidence of skills and behaviours that demonstrate application of HCSW Standards and Code of Conduct

Desirable

Educated to or actively working towards SVQ3/ SCQF level 6 or equivalent experience#
Completion of a health / mental health / social care programme or equivalent experience
Knowledge of health and social care issues that impact on mental health and wellbeing
Experience of use of cognitive screening tools such as ACE-III/MMS

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Karen McLaughlin, Healthcare Support Worker, or email

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the in the first instance.

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