Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process.
You need to demonstrate excellent interpersonal skills to build rapport with customers, understand their needs, and requirements. These include listening, questioning, empathy, product demonstration, and closing skills.
Reporting to a Sales Manager, you will be expected to:
1. Demonstrate comprehensive local knowledge, including amenities, schools, transport links, and competitors.
2. Have a thorough understanding of our product and pricing.
3. Effectively follow up leads to convert inquiries into site visits.
4. Utilize our sales methodology, schemes, and incentives to close sales.
5. Achieve sales targets in line with business requirements.
To be successful, we are looking for candidates who:
* Have experience in delivering sales in service environments such as housebuilding, retail, hospitality, banking, or estate agency.
* Are commercially astute with a good understanding of the market and competitors.
* Understand and act upon customer needs to maintain the company's reputation.
* Thrive on challenges, are resilient, and driven to meet targets.
* Remain calm and controlled under pressure.
* Keep up-to-date with legislation, economic conditions, and technology.
* Communicate and negotiate persuasively, influencing others assertively and building rapport.
* Embrace change and explore new ways of working for continuous growth.
* Support and share knowledge with team members.
* Build relationships across functions internally and externally.
* Are self-starters working effectively without direct management.
* Are IT literate.
* Are flexible with working patterns, including weekends and bank holidays.
* Are willing to travel at short notice and hold a full driving license with vehicle access.
We’ve been recognized as a 5-star housebuilder since 2010, known for high-quality homes for all generations, combining the brightest minds, latest technology, and a commitment to customer satisfaction.
We offer a hybrid working model, allowing time between office, site, and home, fostering flexibility and work-life balance.
We promote an inclusive culture where drive and talent are valued, regardless of gender, race, age, sexuality, disability, or background.
As part of our benefits, we offer:
* Competitive Bonus Scheme
* Private Medical Cover
* 26 days’ holiday, increasing with service
Additional benefits include private healthcare, pension schemes, annual health assessments, employee discounts, and various lifestyle benefits.
Our commitment to sustainability and community is reflected in our building practices and company ethos.
#J-18808-Ljbffr