Job Title Electrical or Mechanical Engineer - Product Support Job Category Product Support Job Description Hyster-Yale Materials Handling is a global leader dedicated to advancing the materials handling industry. We design, engineer, manufacture, sell and service a comprehensive line of lift trucks, attachments and power and technology solutions, marketed primarily under the Hyster® and Yale® brand names. As one of the largest lift truck manufacturers, Hyster-Yale is not only committed to transforming the way the world moves materials from Port to Home, but also delivering optimal solutions that meet our customers' needs while ensuring outstanding customer care. We are recruiting for an Electrical or Mechanical Engineer within our Product Support Group, located in Craigavon. - Do you have a Degree, (or are due to graduate in Summer 2025) or equivalent, in Mechanical Engineering, Electrical Engineering, or related Engineering field? - Are you interested in solving, sometimes complex and challenging, technical problems on our range of forklift trucks? - Are you interested in being a product specialist who provides effective technical support to our dealers? - Do you want to be part of a diverse Team, based in Craigavon working with people across the EMEA (Europe, Middle East, Africa) region and beyond? - Are you interested in continuing development and training, with the opportunity to progress within our Team? KEY ACCOUNTABILITIES : If the answer to any of these questions is "yes", then the role of Product Service Engineer is for you. We are looking for a graduate Electrical or Mechanical Engineer to join our Team. You will work closely with our colleagues within the EMEA region to provide technical advice to our dealers. You will provide support in various systems (mechanical and electrical powertrains, electronic systems, software and control systems, hydraulic systems, and telemetry), focussing on your area of expertise, but with the opportunity to learn about other systems. You will work closely with design engineering, software engineering and manufacturing in the resolution of technical issues and be involved in new product introduction projects, from design concept to testing and validation. Additional responsibilities include involvement in product improvement activities (product redesign, manufacturing process improvements, supplier quality), technical root cause analysis and reviewing 3D models and engineering drawings. The role will also require occasional travel within EMEA to visit dealers. Product training will be given on a regular basis to keep you up to date. Additional training will be available to support your own personal growth plan. The role is office based and hybrid working is available. KNOWLEDGE REQUIRED: Essential criteria: - Degree in Mechanical Engineering, Electrical Engineering, or related Engineering field. (We will consider applicants due to graduate in Summer 2025) - Experience on Troubleshooting/Problem Solving and/or Product Improvement - Ability to interpret Engineering Drawings and Electrical/Hydraulic Schematics Desirable criteria: - Experience of automotive systems such as CANbus, vehicle sensors, etc. - Experience of interaction with customers from other countries and cultures Hyster-Yale Materials Handling reserves the right to enhance the criteria in order to facilitate the shortlisting process. WHAT WE OFFER: - Competitive Annual Salary - Contributory Pension - Discounted gym membership - Subsidised canteen - Life Assurance (3 x Annual Salary) - 33 days Annual Leave (pro rata) - First class Career Development Scheme - Continued Professional Development The closing date for applications is Sunday 18th May 2025. The successful candidate will be subject to background checks. We are an Equal Opportunities Employer Job Type Permanent Time Type Full time Work Hours 39 Travel Required Occasional business travel throughout EMEA as required Location HY EMEA UK Craigavon Address 88 Charlestown Road Zip Code BT63 5PP Field-Based No Relocation Assistance Available No