Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Invoicing Assistant to join our team and support the Billing Manager in determining the vision and strategy for the Department, jointly supporting the ongoing integration, transformation and improvements. Taking a lead role in implementing, and later embedding, a cultural change through the finance organisation. The role will require you to be in Featherstone office for Tuesday's and Wednesdays, with the rest working from home. The successful candidate will be a key member in a high performing, client focused, transaction processing team that delivers services to a high standard to the rest of Finance and company wide. Also provide support for end-to-end finance transaction processing and driving process improvement and efficiency through automation, scale and technology, whilst ensuring that transactions are processed in accordance with the business' controls environment and comply with group. About Selecta Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between. Responsibilities Perform Daily and Monthly invoicing activities. Liaise with Regional managers to ensure repeat problems are identified and resolved. Daily recording of KPI data by depot to improve performance and reduce invoice queries from clients. Ensure client queries are responded to and resolved within agreed SLA’s. To provide an excellent customer service, be the key point of contact with any client invoicing queries relating to billing. Reduce the number of invoice queries relating to rebates that result in credit notes. To be able to manage own workload to ensure all invoicing is ready by monthly cut off dates Ad hoc requests from Billing Manager and Head of Shared Services. Requirements Minimum of 3 years of financial shared services / billing environment. Ideal experience in FMCG with a large number of clients. ERP and finance application systems experience, notably M3, Cognos, Microsoft Dynamics. Strong user of Microsoft Office range, Powerpoint, Word & Excel. Good communication skills with confidence and experience to work at management level. Self-starter and able to prioritise workload. Experience & knowledge of process improvement methodologies and delivery in operational excellence. Evidence of building and maintaining strong relationships with key business stakeholders. Credible experience of effectively utilising KPIs to track and drive service performance and quality in a consistent manner. Excellent organisational and problem-solving skills, able to manage conflicting demands and priorities. A relevant accounting qualification (AAT) would be desirable Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV. In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community. IND123