Job Description
Responsibilities of Solution Architect:
1. 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain
2. Must have worked on PSS cloud and good to have GDS understanding.
3. CRM/Salesforcesolution experience is a plus
4. Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
5. Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
6. Solid verbal, written, presentation and interpersonal skills
7. Ability to collaborate as part of a team to solve business and technical problems
8. Be the Trusted Digital Transformation Advisor for our customers
9. Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops.
10. Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
11. Assess customers business requirements, co-create the future vision for success and map toSalesforces solutions
12. Give input to customers target architecture, phasing, roadmap and transition architecture
13. Provide domain expertise and guidance to define solution for the customers on thesalesforce360 platform
14. Work with th...