Job summary
1. Pro-actively support the Safeguarding Team in the delivery and coordination of the administrative function.
2. Provide administrative support to a wide range of meetings and functions across the Safeguarding team. Work in partnership with the wider healthcare economy and partner agencies, as required.
3. Act as the first point of contact for safeguarding children and adult enquiries, and for Looked-after children placed within the locality, dealing with complex, highly sensitive and confidential information on a daily basis.
4. Coordinate arrangements for Looked-after Children placed out of county to ensure the ICB meets its statutory requirements.
5. Coordinate and oversee arrangements for all safeguarding training offered by the ICB both internally and to Primary Care/ local providers, including the preparation and support with resources.
6. Provide assistance to a wide variety of stakeholders as required, signposting to the Designated Professionals if necessary. Ensure work is completed in line with timescales and legal requirements, and that issues and concerns are escalated promptly.
7. Maintain oversight of the safeguarding team members diaries, work plans etc., and work in partnership to coordinate and plan a variety of activities whilst also completing own work and the coordination of work of others.
Support leadership and support on the health inequality portfolio to ensure patient outcomes and experiences are in line with required quality standards as relevant
Main duties of the job
For full list of main duties and responsibilities please see the attached job description and person specification.
About us
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.
The ICB's role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the million people who live in Hertfordshire and West Essex.
It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Job description
Job responsibilities
For further information on this role please see the job description and person specification attached.
Person Specification
Knowledge, Training and Experience
Essential
8. Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
9. Significant administrative/ secretarial experience including initiating and maintaining office systems.
10. Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
11. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
12. Understanding of Confidentiality and Data Protection Act.
13. Knowledge of NHS issues
Communication skills
Essential
14. Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
15. Ability to work under pressure in a busy working environment and able to multi-task
16. Effective team working
17. Minute taking