Description Your Story Goes Here! We are currently looking for a motivated, dynamic, and results-driven Associate Account Manager to join our Sales Team in London to deliver a “best in class” service to Notified Clients. The role is focused on ensuring exceptional service delivery - as the Associate Account Manager you will need to work in partnership with key stakeholders across the global business to build collaborative relationships, drive service improvement and deliver a return to the business. You will focus on developing and managing the portfolio of accounts, leading the sales process in renewals and upsell opportunities. Your task will include (but not limited to): Develop, manage, and nurture relationships with accounts Lead the sales process in renewals and upsell opportunities Ensuring that new or renewal of contracts and service deliverables are achievable and provide feedback and sign off Overall responsibility of the customer experience by taking ownership of the customer lifecycle from start to finish Build and sustain value driven relationships with key stakeholders and influencers across all touch points of the customer’s journey within Notified including Client’s onboarding and training Analyse and interpret data, identify trends and suggest solutions by gathering and reporting detailed performance data against key indicators to generate actionable improvements to the quality of services offered by Notified What you’ll bring… At least 12 months of B2B Sales experience as Business Development Associate/Associate Account Manager Experience in client-facing position. Experience in support of complex products will be considered as advantage.Degree qualified in Business, Sales, Public Relations, Marketing, Media or related discipline Ability to negotiate with key stakeholders in a B2B environment Prior professional experience working with minimal supervision Self-starter with excellent time-management skills Superior relationship management and interpersonal skills Experience delivering compelling presentations to large audiences Ability to consistently deliver inspiring, engaging and meaningful messages to clients Willingness to travel within assigned territory Independent, resilient with a strong ability to hit the ground running Adaptability, hard worker, ability to work under pressure Who is NOTIFIED? We believe everyone has a story to tell and we’re passionate about helping people and brands amplify their stories across the globe. We are proud to be the number one provider of enterprise webcasting and investor relations content distribution, as well as a global leader in press release distribution. Our clients have used Notified to monitor over 2 billion social media conversations and every year we run more than 100,000 events! Our products are built so storytellers can do their best work. But we’re not just a platform - personalized, caring service is how we operate. We add a personal touch to everything we do. We strive to deliver wisdom and insight by helping our clients reach global and targeted audiences, measure outcomes, and fulfill their commitments. At Notified we don't just accept difference - we celebrate it, support it, and build success upon it. We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds. LI-AD1