Goals to drive and deliver a high-quality plan
Responsibilities
* Motivate and engage store leadership in support of resource planning strategies and changes through strong relationships and ability to influence
* Integrate store-specific plans with resource planning strategies to plan timely, consistent, fair, and flexible schedules to support the employee and customer experience
* Drive timeliness, accuracy, and consistency with resource planning strategies across several locations
* Partner with Store Leaders to advise on how current payroll, local payroll laws, time away, availability, and hiring trends impact scheduling performance and identify solutions
* Analyze data related to workforce management to provide recommendations to store leadership and Store Operations Field Leaders to improve resourcing trends and scheduling opportunities
* Partner with Operations Analyst to ensure store view of completed schedules aligns with store-specific plan and current resource planning strategies
* Maintain subject matter expertise and proficiency of the current scheduling system
* Attend and participate in Global Retail Support (GRS) communications regarding system enhancements, scheduling updates, and training
* Be accountable for compliance with scheduling rules, store policies, and procedures across markets and countries where applicable
Minimum Qualifications
* Excellent organization and time-management skills, with the ability to perform multiple activities simultaneously
* Ability to identify scheduling trends and make adjustments accordingly
* Proven decision-making and problem-solving skills
* Skilled ability to influence others without a direct reporting relationship
* Consistent track record in prioritizing, planning, and executing strategies
* Agile and comfortable working in a fast-paced, time-critical environment
* Self-motivated, driven individual comfortable in a dynamic environment
* Excellent verbal and written communication skills in English
Preferred Qualifications
* Preferred additional language either French, German, Spanish or Italian
* Technical expertise in resource planning systems, platforms, and workforce optimization or a related area
* Prior Apple Retail experience or knowledge of the Apple Retail organization
The People Planning Operations (PPO) team supports and drives execution of the workforce management strategies and operations for Apple Retail stores globally. Our team collaborates with partners across Apple to execute Retail programs, enabling teams and customers to receive a world-class experience.
Description
We are looking for a Scheduling Process Analyst to partner with retail leadership teams across multiple locations to plan a scheduling strategy that will have a positive impact on our employees and customers. You will be responsible for crafting store scheduling strategies that incorporate local needs through your relationship with store leadership teams and your knowledge of GRS resource planning strategies. You will provide the schedule plans to a team of Operations Analysts to build effective schedules, through consistent and dynamic resource planning. Role and responsibilities: Partner with Store Leaders to align on scheduled hours allocation, traffic analysis and store
#J-18808-Ljbffr