P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Technical Support Team Leader on a full-time, temporary basis (sick cover) to join their team in Great Yarmouth.
Role Summary:
In this role you will be responsible for administrative support, health and safety co-ordination, • Line management for Technical Support Team.
Main Responsibilities:
* Have overall responsibility and carry out routine checks and basic care/maintenance of back-office systems.
* Book and minute Company Board meetings.
* Filing Director appointments and resignations.
* Agenda planning
* Payroll entry as requested by the operations team.
* Data entry, analysis, and consolidation.
* Process new starter paperwork, personnel file entries and updating operational records.
* Liaise with contractors, suppliers, customers, and partners as required for business continuity, or as requested by the operational team.
* Schedule meetings as requested.
* Minute taking and noting meetings as required.
* Exercise skills in customer care when dealing and communicating with members of the public, customers, suppliers, and partners.
* Organise Technical Support team and manage/plan annual leave requests.
* Implement performance management
* Keep records and calendar of CPD, equipment testing and depot certification due dates
* Complete Company paperwork/records as required, e.g., timesheets, work records, etc.
* Coordinate and book training and toolbox talks.
* Coordinate Health and Safety in accordance with support services from H&S provider.
* Coordinate projects and services as directed.
Person Specification:
* Knowledge of data recording and analysis
* Experienced in the use of back-office systems
* Knowledge of Health and Safety legislation
* Knowledge of Excel, Word, Outlook, and Power Point
* Previous experience in leading people
* Demonstrated knowledge of Word, Excel and Microsoft systems
* Ability to follow Health and Safety instructions
* Flexibility and enthusiasm to adapt and develop new ideas and initiatives
Working Hours
* Monday – Friday (09:00 – 17:00)