Senior Account Specialist - Stockton
Randstad Inhouse Services deliver tailored end-to-end onsite recruitment solutions working in partnership with our clients from 100+ on‑site locations throughout the UK, and we have an exciting opportunity to join us supporting the on‑site operations in multiple locations across a key account Caterpillar, covering the UK region but being primarily based at our Stockton site.
This role will require you to become an integral part of the client's team and will need to fully embed yourself by understanding the environment, culture, and of course, the requirements and skills of the roles you would be recruiting for.
You will be required to effectively and efficiently deal with stakeholders, manage multiple roles and stick to tight deadlines, all while providing a world class service. This role requires flexibility and the ability to quickly adapt your working style to the different clients and sites at short notice.
Responsibilities
* Developing and implementing strategies to attract the best people to the business
* Supporting, mentoring and skill sharing with all team members
* Induction support of team temp staff
* PPE organisation
* Payroll
* ER/HR queries
* Creating good relationships with the client and customer focus
* Supporting the workforce
* Adhering to strict deadlines and SLAs
* Monthly reporting to key stakeholders within the business
* Key stakeholder engagement and communication on site
* Conduct regular floor walks with the client
* Issue resolution / escalation
* Standing in for the Account Manager when required
* The occasional travel to other sites when required
Qualifications
* You should be able to example supervisory or team leading experience
* An understanding of volume recruitment management would be desirable
* Know the commercial importance of working with tight deadlines and strong processes
* Have excellent communication skills and capable of dealing with stakeholders at all levels
* Possess the ability to work under pressure
* Be a very adaptable & flexible worker, able to prioritise well
Randstad values diversity and promotes equality. We are an inclusive employer and welcome applications from all sections of society.
Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us.
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