About the Role
We are seeking an organised, proactive, and solution-focused Void Manager to oversee the efficient turnaround of void properties within the TW & KT Postal area. You will be responsible for ensuring empty homes are inspected, repaired, and re-let promptly—maintaining high-quality standards while minimising void periods and maximising customer satisfaction.
Key Responsibilities
* Manage the end-to-end voids process, from tenancy termination through to property handover.
* Coordinate inspections, works orders, contractors, and internal teams to ensure timely completion.
* Monitor performance targets, budgets, and compliance with health & safety and housing regulations.
* Maintain accurate documentation, schedules, and reporting systems.
* Identify operational improvements and implement best practice procedures.
* Support tenant liaison during move-out and move-in stages.
About You
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