The job holder will be responsible for co‑ordinating literacy classes for prisoners, building effective, appropriate and supportive relationships through proactive management and promoting the decency agenda. The role contributes to sentence planning and reducing re‑offending, applies safer custody practices and complies with national and local security standards. It requires a high level of security, productivity, good order and hygiene within workshop areas. This is a non‑operational job with no line management or supervisory responsibilities. The role is non‑rotational.
Responsibilities, Activities and Duties
* Promote the literacy scheme to prisoners, staff and management.
* Plan and coordinate prisoner mentors to support and teach reading to prisoners.
* Participate in the selection process of suitable prisoner mentors for the learning literacy classes ensuring they have suitable qualities.
* Provide training to mentors and arrange follow‑up sessions if required.
* Liaise with mentors on a weekly basis to check progress on learners.
* Provide support for mentors and learners where required, encouraging them in their learning.
* Arrange one‑to‑one meetings with mentors if required to challenge inappropriate behaviour and discuss any problems or concerns.
* Arrange and chair mentor meetings.
* Assess learner's needs and match them up with suitable mentors.
* Provide support and advice on career opportunities for area of work.
* Supervise and maintain discipline of prisoners receiving training, education or work experience. Responsible for performance, motivation, discipline, appraisal and development of prisoners.
* Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports.
* Log attendance and approve prisoner hours worked and wages.
* Carry out fabric checks of classroom and maintain security of lock, bolts and bars used in the classroom.
* Contribute to prisoner reports including parole, sentence planning and Individual Learning Plan (ILP).
* Complete regime monitoring information and update prisoner training records.
* Order materials and estimate usage in order to meet work learning targets.
Qualifications and Attributes
An ability to fulfil all spoken aspects of the role with confidence through the medium of English, or Welsh where specified in Wales.
Benefits and Working Conditions
Standard full‑time working hours are 37 hours per week excluding unpaid breaks. The role offers flexible working arrangements where appropriate. Annual leave is calculated on a pro‑rated basis, with additional bank, public and privilege holidays. The Civil Service offers pension options and a range of training and development opportunities.
Equality, Diversity and Inclusion
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, following the Civil Service Commission’s recruitment principles. Applicants may raise complaints through the standard recruitment channels.
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