WHO WE ARE
Nexus Search is a specialist executive search firm focused exclusively on Director to C-Suite level supply chain leadership across Europe and the Americas. We work with some of the worlds biggest brands to place end-to-end supply chain executives across dynamic industries including automotive, FMCG, ingredients, packaging, chemicals and consulting.
Our culture is fast-paced, young and dynamic, built on ambition, hard work and a genuine love of what we do. We are scaling our London and Austin teams, with plans for another international office, and investing in AI tools designed to make our team faster, smarter and better equipped to deliver for our clients and candidates.
That is where you come in.
THE ROLE
As Operations Manager you will own the day-to-day operations of the business, responsible for office management, company events and our IT, systems and tech stack, whilst being a key player in some of the most interesting projects we have ever taken on.
THE PROJECTS YOULL BE PART OF
🌍 International Expansion
🏙️ Growing Our London and Austin Offices
🤖 AI and Technology Evolution
⚙️ Systems and CRM
WHAT YOULL OWN
Office and Facilities
* Maintain a brilliant office environment, functional, well-stocked and a place people genuinely want to be
* Manage supplier relationships, building management and service contracts
* Handle day-to-day facilities issues quickly and proactively
IT, Systems and Technology
* Be the go-to for all IT and system issues across the business
* Own the onboarding and offboarding of employees across all platforms and tools
* Manage software renewals and vendor relationships
* Lead the rollout of new tools and technologies, including AI
* Oversee system security, access controls and CRM hygiene
Performance Reporting and Data
* Manage and distribute weekly and monthly performance and KPI reports
* Maintain accuracy and integrity of reporting across the business
* Support the SLT with data-driven insights
Events and Culture
* Plan and manage all company events, from the Christmas party to sports days to international incentive trips
* Coordinate celebrations and the moments that make Nexus a great place to work
General Operations
* Act as EA to the Founders, keeping them organised and the business moving
* Manage insurance renewals, supplier forms, portal setups and RFPs
WHO WERE LOOKING FOR
Experience
* 2 to 7 years in operations, office management or business support within an SME or scale-up
* Background in recruitment, sales or a fast-paced service environment is a strong plus
* Has personally managed IT, systems and suppliers, not delegated to a team
* Experience leading a tech implementation or system migration is a bonus
Skills and Mindset
* Strong project management and problem-solving skills
* Tech-savvy and comfortable across multiple platforms, curious about AI
* Highly organised with sharp attention to detail
* Positive, can-do attitude, hands-on, nothing is beneath you
* Takes full ownership and does not need hand-holding
* Thrives on variety in a fast-moving environment